Keeping the community updated

Power outages in the Glass House electorate – Update 30 January 2013

Firstly I need to say how thankful I am that there have been no major injuries or accidents to report for Glass House residents as a result of the recent weather event.  Compared to some of our fellow Queenslanders we have been left relatively unscathed.  That is not to say we have not suffered massive challenges and continue to be left with power supply issues in various sections of our community.  I toured the electorate on Monday 28 January and saw firsthand the true extent of the damage in our community and spoke directly to those who are working to address power and supply problems. 

I undertstand there are many community members still without power and I can appreciate how frustrating this is.  Please be assured I have taken to personally calling Energex to communicate the frustration of residents and will continue to provide them with updates on service issues in the coming days.  As of Wednesday 30 January I have been informed that crews are focusing on all of the areas within Glass House including, Glasshouse Mountains, Ilkley, Palmwoods, Maleny, Conondale, Palmwoods and Eudlo with a view to having power restored as soon as possible.  I will continue to provide daily updates on this website but concerned residents can contact Energex in the following way –

Dangerous situations or downed power lines:

SEQ residents contact Energex on 13 19 62

All other QLD residents contact Ergon Energy on 13 16 70

Loss of Supply:

SEQ residents contact Energex ( ) or phone 13 62 62

All other QLD residents contact Ergon Energy ( ) or phone 13 22 96

Grants are also now available to support those families in certain regions, experiencing personal hardship due to extreme weather.  A grant of up to $180 per person, up to a maximum of $900 for a family of 5 or more, is available to cover unexpected basic costs of essential items such as food.  People who are experiencing personal hardship due to this weather event should contact the Department of Communities on 1800 173 349 for support.


Related news

Keeping the community updated